FAQ

If you want to learn more, please visit our dedicated FAQ page.

FREQUENTLY ASKED QUESTIONS ABOUT AMATARA WELLEISURE RESORT

The standard check-in time is 3:00 pm. Should you require an early check-in, we would recommend that the room is reserved a day in advance to guarantee early access.
The check-out time is 12 noon. The late check-out can be confirmed a day in advance of your departure date and subject to room availability with additional charge as follows:
Late check-out until 6:00 pm will be charged at 50% of the daily room rate (referring to the website rate)
Late check-out after 6:00 pm will be charged one night.
Should you wish to reserve the early check-in or late check-out, please contact The Reservation team at reservations.phuket@amataraphuket.com so the arrangement can be made.

Amatara Welleisure Resort features a king-size bed in all guest suites and villas. However, twin beds can be arranged as in ‘Hollywood Twin’ set up which is available only in Bay View Suite, Cape Panwa Suite and Sea View Suite categories. Please request your bedding preference during the reservation process if you wish to have the twin beds set up and the team at Amatara Welleisure Resort will provide the best possible option to accommodate your requests.

Transfer from Phuket International Airport to Amatara Welleisure Resort can be seamlessly arranged at THB 2,500 per way by our private luxury van with a lounge including minibar, MATV services. The rate is inclusive of taxes and service charges. If you are partaking in a wellness program, the airport transfers are included in the package.

Amatara Welleisure Resort is one of the best children-friendly resorts in Phuket. Kids can enjoy time with their parents or spending entertaining moments at Kid’s Club. There are activities such as painting, drawing, watching kid’s movies, storytelling and more. Beyond that, we have recently initiated several children friendly wellness activities to promote the health and wellbeing of your kids during their stay at Amatara. We also offer kid’s amenities such as a children’s menu, treatments, classes, and workshops such as natural soap and bath bomb making, kid’s cooking class, kid’s aerobic, family yoga and so forth

To reserve the overall atmosphere and avoid any dangers that might occur to both guests and pets, Amatara Welleisure Resort does not allow any pets in the resort.

Being a wellness resort, we encourage you to minimize smoking as for your own and other guests’ health benefits. Therefore, smoking indoors or in any of our public areas and facilities is not allowed. Should you wish to smoke, you may do so on the terrace or balcony of your own guest room.

All guests who partake in our wellness programs will be met by our naturopath for an arrival wellness consultation either on the day or arrival or the morning of the following day. During this time, our guests have the opportunity to discuss their personal health needs and goals as well as any restrictions or concerns. The program schedule, inclusions and menu will be explained in detail during the consult and any questions, queries or comments can be addressed here. Our signature wellness retreat programs include Amatara Detox, Amatara Body Detox, Amatara Mind Detox, Weight Management, Amatara Yoga, Amatara Active, Spa Revive, Stress & Burnout Recovery, Transformative Wellness, Comprehensive Wellness and Family Wellness Program 

Being one of the leading luxury wellness resorts in Thailand, we dedicate to offering treatments and activities that genuinely enhance your body, mind and spirit, all that allow you to leave inspired to continue the healthy living journey at home. At Amatara Welleisure Resort 1,500 square meters, you can experience Thai Hammam Journey, our signature bathing ritual that combines Middle Eastern bathing practices together with the gentleness and wisdom of Thai therapies. In addition, colon hydrotherapy, detoxifying treatment, physiotherapy, emotional healing, relaxing body and facial treatments are available for you to experience once you are at the resort. In addition to treatments, we also offer wellness activities such as yoga, Pilates, Thai boxing, TRX, personal training that could help you to keep or begin your healthy routine.

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